Effective Date: July 14, 2025

Welcome to Lumiinous LLC (“Lumiinous,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of our website, prototypes, demonstrations, products, software, and related services (collectively, the “Services”).

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

1. Eligibility and Age Requirement

The Services are intended for use by individuals 18 years of age or older. By accessing or using the Services, you represent and warrant that you are at least 18 years old. The Services are not intended for use by minors.

2. No Medical or Professional Advice

Lumiinous is not a medical device, is not licensed as a healthcare provider, and does not provide medical, psychological, psychiatric, or therapeutic advice. The Services are intended solely for general emotional wellness, self-care support, and conversational interaction.

The Services are not designed to diagnose, treat, cure, or prevent any medical or mental health condition. You should not rely on the Services as a substitute for professional care. Always seek advice from qualified professionals regarding health-related concerns.

3. Emergency and Crisis Disclaimer

The Services are not intended for use in emergencies and do not provide crisis intervention or emergency response. If you are experiencing a crisis or thoughts of self-harm, seek immediate assistance from emergency services, a licensed professional, or a recognized crisis hotline.

4. Assumption of Risk

You acknowledge that emotional wellness tools may affect individuals differently. Your use of the Services is voluntary and at your own discretion, and you assume all risks associated with such use.

5. User Conduct

You agree not to misuse the Services, interfere with their operation, attempt to reverse engineer or copy any aspect of the Services, or use the Services for unlawful or harmful purposes. We reserve the right to restrict or terminate access if these Terms are violated.

6. Intellectual Property

All content, designs, software, branding, and materials associated with the Services are owned by or licensed to Lumiinous LLC and are protected by applicable intellectual property laws. No ownership rights are transferred to you.

7. Disclaimer of Warranties

The Services are provided “as is” and “as available,” without warranties of any kind. We do not guarantee uninterrupted operation, accuracy, or suitability for any particular purpose.

8. Limitation of Liability

To the fullest extent permitted by law, Lumiinous LLC shall not be liable for indirect, incidental, consequential, or special damages arising from your use of the Services. Our total liability shall not exceed any amount you paid to Lumiinous LLC in the twelve (12) months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless Lumiinous LLC from claims, damages, or expenses arising from your misuse of the Services or violation of these Terms.

10. Changes to the Services or Terms

We may modify these Terms or the Services at any time. Continued use of the Services constitutes acceptance of any updated Terms.

11. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

12. Contact Us

For questions about these Terms, contact:

CustomerSupport@lumiinous.com